FAQ

Q: Do you offer any deals or sales?

Crude Works (CW) follows a pricing strategy that aims to keep things straightforward and affordable from the start. Like brands such as Arizona Iced Tea or Trader Joe’s, CW prioritizes offering fair prices every day, so customers can trust that they’re getting great value without waiting for a sale. By focusing on minimal overhead, limited marketing, and keeping operations lean, CW can maintain affordable pricing while still delivering high-quality designs. This approach means customers don’t have to wait for discounts or special offers—what you see is what you get: fair pricing every time.

Q: Will CW ever have a loyalty points system?

A loyalty points system is in the works and planned for 2026. This will be a way to reward customers who journey with CW over time!

Q: Who handles the printing and shipping of CW’s products?

A: CW partners with Fourthwall, a trusted print-on-demand service, to handle both printing and shipping. This collaboration allows CW to focus on creating unique designs while ensuring quality and reliability in production and delivery.

Q: Can I track my order placed through CW’s website?

A: Once Fourthwall ships your order, you’ll receive tracking information directly to monitor its progress. You can also use the Shop App to track your package as well. CW’s goal is to keep you informed at every stage.

Q: How do returns work for CW’s products?

CW partners with Fourthwall for production and shipping, and Fourthwall also manages returns. Their policy ensures an efficient process to handle returns and exchanges, so if you’re not completely satisfied, Fourthwall’s team will assist you. For details on eligibility and steps to initiate a return, please refer to Fourthwall’s return policy or contact their support team for assistance.